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How can I order my Qonto card?

With your Qonto account, you can get virtual & physical and Mastercard cards. Please note that only admins and primary owners can perform this action. 

A two-step validation is required to finalize the order.

To order a card, go to the Cards section and click on the Create card button located in the top right corner of your interface.

Ordering your card?

  • Initiate the order,
  • choose the type of card and set the parameters,
  • choose the shipping address if it is a physical card,
  • Set your PIN code to confirm the card order.

Are you ordering a card for another member?

  • Initiate the order,
  • choose the type of card and set the parameters,
  • choose the shipping address if it is a physical card,
  • the cardholder is invited by email to define his PIN code.

Choosing a PIN code is necessary to confirm the card creation.

Virtual cards are effective a few minutes after their creation.

The delivery time is 5 to 7 working days. Our physical cards are sent with mail tracking in France. You can follow the journey of your card to your mailbox at any time from the Cards section of your application.

Note: Your physical cards need to be activated before you can use them.

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!