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Are there restrictions regarding my account during the regulatory check?

While we are proceeding with legal verifications, you have access to your Qonto account. However, restrictions apply until your company identity is confirmed:

  • You can create cards but you will only be able to see their numbers after the validation of your information
  • You can initiate transfers but they won't be completed until we confirm your identity.

Regulatory checks are usually completed within 24 hours. You'll receive a confirmation email as soon as verifications regarding your company are finalised and limits of use will be automatically removed.

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If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!