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How can I suspend a card?

If you wish to temporarily block a payment card, please follow these steps:

  • Click on 'Cards'
  • Select the card you want to suspend
  • In the right-hand side tab, at the bottom, click on 'Block card'
  • Select 'Block this card' in the pop-window
  • Submit your choice.

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This action only suspends your card, it doesn't permanently block it. 

If you want to be able to use a card again, after you've suspended it, you need to unblock it.

In the 'Cards' section, select the payment card you want to unblock. In the right-hand side tab, at the bottom, click on 'Unblock card'.

Then you need to type in your password and select 'Unblock this card' to make the change effective.

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