If you're facing an issue with any of our services and you don't find the solution in our FAQ section, please get in touch with our Customer Support Team.
Here are the different options available to you:
- Email us at firstname.lastname@example.org
- Create a ticket directly from our Help Center
- Send us a message via our Facebook page or on Twitter
We respond to your requests by email in less than 15 minutes 😉
We will be happy to answer all your questions from Monday to Saturday!
We are also reachable by phone if necessary. The phone number is on the back of your Qonto card.
Please note that we recommend that you contact us by email in order to provide you with a complete answer faster. The complexity of our business requires taking time to review your file. So it is difficult to answer your questions on the spot. In most cases, the requests we receive from customer service require a minimum of investigation so that we can answer them correctly.