Your request was successfully submitted.
Contact us

How can I reset my PIN code?

If you entered 3 times a wrong code or just forgot it, you can reset your PIN code anytime from your application.

To reset your Mastercard PIN code, select the card from the Cards section. 

From the right tab of your screen, click on Reset PIN code and define a new card PIN code. Then, in order to finalize the activation, withdraw money from an ATM

>> How to choose a secure PIN code?

>> How to avoid the €1 fee when you activate your card? 

 

Do you still have questions?

Our support is available at 01 76 41 03 08 from Monday to Friday from 9am to 6pm and Saturday from 9am to 5pm! 😍