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How to close my Qonto account?

We're sad to learn that your Qonto account doesn't match your expectations.

If you really want to close your account, please follow these steps:

  • Make sure you've transferred your funds into another bank account
  • Send us an email, including 'Account closing' in the subject line, at support@qonto.eu, providing us with all needed information (organisation, owner name, IBAN) including the proof of your identity
  • Feel free to explain the reasons of your choice, this would help us improve our services.

⚠️ Remember to download all your account statements, as well as your CSV exports, because after closing, they will no longer be available. ⚠️

You still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!