Direct Debit mandates

SEPA B2B Direct Debit is a levy in Euros for payments between professionals.

SEPA B2B direct debit is subject to the signature of a specific mandate.

The data of this mandate form is formalized in a document obligatorily entitled "SEPA Direct Debit Mandate". In this document, it is expressly mentioned that the debtor can not claim a refund from his bank after his account has been debited, in the case of a contestation of an authorized transaction.

You must be aware of the mandate you signed at Qonto to allow the checks and the registration of the authorization. To do this, go to your customer area, in the "PAYMENTS" tab and then "B2B SEPA MANDATE":

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  • Upload the signed mandate
  • Complete the mandatory fields present on the mandate:

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This mandate can then be administered from your interface.

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