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How can I submit non-euro transfers?

It's possible to send international transfers (Non-euro) directly from your Qonto WEB app! This feature is available for all plans.

Do note: it is not possible to send transfers to all countries in the world.

It is also not possible to receive foreign currency transfers from a country outside the SEPA zone (we don't yet accept SWIFT transfers).

1) Please find below the list of supported CURRENCIES:

Danish Krone (DKK)
Norwegian Krone (NOK)
Swedish Krona (SEK)
Czech Koruna (CZK)
US Dollar (USD)
Hong Kong Dollar (HKD)
Forint (HUF)
Canadian Dollar (CAD)
Australian Dollar (AUD)
New-Zealand Dollar (NZD)
Israeli Shekel (ILS)
Swiss Franc (CHF)
Kuna (HRK)
Romanian Leu (RON)
Pound Sterling (GBP)
Yen (JPY)
Chinese Yuan (CNY)
Zloty (PLN)

2) In addition, please find below the list of supported countries:

Australia
Austria
Belgium
Bulgaria
Canada
China
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Ireland
Israël
Italy
Japan
Latvia
Lithuania
Luxembourg
Malta
New-Zealand
Norway
Poland
Portugal
Romania
Singapore
Slovakia

Slovenia
Spain
Sweden
Switzerland
The Netherlands
United Kingdom
United States

 

What does that mean?

It’s possible to send Zlotys (PLN) to Spain, or Yens (JPY) to Belgium. You can, of course, also send US Dollars (USD) to the United States, or Sterling Pounds (GBP) to the United Kingdom. You choose. It will not be possible to send Canadian Dollars (CAD) to China because we do not offer this currency even if we offer this country. 

However, it’s not possible to send Euros (EUR), to the United States for example. On the other hand, it is possible to make transfers in the SEPA zone, in Euro, by following the SEPA transfer procedure.

What's the delay? 

The time to receive a non-euro transfer is 5 working days maximum. There is no bank exchange on weekends. Different time zones can also affect the delay of transmission and reception of the transfer.

How can i initiate a non-euro transfer?

Login to your webapp and go to the "Payments" tab and click on the purple paper plane in the upper right frame of your screen.

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Then choose « Single Non-Euro Transfer »  and follow instructions:

  • Fill in the country of destination, and the currency. (You can follow this link, to determine the country of destination of your transfer)
  • Depending on the country of your beneficiary's bank, one or more combinations of banking information may be required:

▪ The Iban

▪ The account number + routing number

▪ The account number + BIC / SWIFT code

▪ The account number + "sort code"

  • Assign a category to the beneficiary
  • Then fill in the reference of your transfer and its amount

It is mandatory to upload an attachment justifying this operation (invoice, purchase bill, etc.).

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A confirmation page appears, summarizing the details of the transfer:

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  • The amount in the chosen currency, and the estimated amount in Euro. The amount in Euro does not include fees (1% of the transaction amount). Fees are rounded up and indicated below.
  • Beneficiary details.

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As for any critical operation, a two-factor authentification is required. Launch the Google Authenticator app, and fill in the code for your Qonto account.

You still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!