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How can I receive a non-euro transfer?

If your BIC starts with "TRZO"

You currently have an account on our partner's banking platform. Very soon all our users (including you) will benefit from a new current account on a new 100% Qonto platform and will be able to receive transfers from all over the world. 

In the meantime, you can use intermediary services such as Transferwise, Western Union or Xendpay in order to receive your international transfers.

If your BIC starts with "QNTO"

Qonto allows you to receive transfers from most countries in the world, in most currencies, via the SWIFT network (Society for Worldwide Interbank Financial Telecommunication).

☝️At the moment, SWIFT service is only available for French and German companies with an account on our new platform. 

What does that mean?

Your US customers can pay you in dollars (USD), and your Japanese partners can pay you in yen (JPY). You can also receive zloty (PLN) sent from Canada, or rupee (INR) sent from Mexico.

Here is the complete list of accepted currencies. In all cases, the amount you receive will be automatically converted into euros.

AED
United Arab Emirates dirham
AUD Australian dollar
BHD Bahraini dinar
BGN Bulgarian lev
BWP Botswana pula
CAD Canadian dollar
CHF Swiss franc
CNY
Renminbi, Chinese Yuan
CZK Czech koruna
DKK Danish krone
DZD Algerian dinar
EGP Egyptian pound
GBP Pound sterling
GHS Ghanaian cedi
GNF Guinean franc
HKD
Hong Kong dollar
HRK Croatian kuna
HUF Hungarian forint
IDR
Indonesian rupiah
ILS Israeli Shekel
INR Indian rupee
ISK Icelandic króna
JPY Japanese yen
KES Kenyan shilling
KRW
South Korean won
KWD Kuwaiti dinar
LKR
Sri Lankan rupee
MAD
Moroccan dirham
MXN Mexican peso
MWK
Malawian kwacha
MYR Malaysian ringgit
NAD Namibian dollar
NGN Nigerian naira
NOK Norwegian krone
NZD
New Zealand dollar
OMR Omani rial
PEN Peruvian Sol
PHP Philippine peso
PLN Polish złoty
QAR Qatari Riyal
RON Romanian leu
RSD Serbian dinar
RUB Russian Rouble
SAR Saudi riyal
SEK Swedish krona
SGD Singapore dollar
SZL Swazi lilangeni
THB Thai baht
TND Tunisian dinar
TRY Turkish lira
UAH
Ukrainian hryvnia
UGX Ugandan shilling
USD
United States Dollar
VND
Vietnamese dong
XOF
West African CFA franc
XAF
Central African CFA franc
ZAR
South African rand
ZMW Zambian kwacha

 

How can I do it?

Similar to receiving a SEPA transfer, you just have to send your Qonto account’s bank details to your international client.

To do this, simply go to the Account details section of your Qonto application. You will be able to directly download your bank details and send them to your customer abroad.

These bank details are systematically issued in two languages: French and English. Your client will find all the information he needs to make the transfer himself or ask his bank to do it for him.

What's the delay?

SWIFT transfers are credited to our customers' accounts within 3 working days (excluding weekends and banking holidays). This timeframe varies depending on the time zone, what time the transfer was sent, and on the issuing currency and bank.

Due to regulations, single non-euro transfers are subject to specific checks depending on the country of origin and on the amount. We may contact you to request additional information before we are able to credit the funds to your account.

Are there any exceptions?

There is indeed a list of countries from which SWIFT transfers are not accepted for legal reasons.

 

Afghanistan
Albania
American Samoa
Bahrain
Bahamas
Bosnia and Herzegovina
Barbados
Brunei Darussalam
Botswana
Central African Republic
Cuba
Eritrea
Ghana
Guatemala
Guam
Iran, Islamic Republic of
Iraq
Iceland
Jamaica
Cambodia
Saint Kitts and Nevis
Lebanon
Libya
Saint Lucia
Macao
Marshall Islands
Myanmar
Mongolia
Mauritius
Namibia
Nigeria
Nicaragua
Niue
Nauru
Pakistan
Panama
Palau
Puerto Rico
Korea, Democratic People's Republic of
Palestine, State of
Saudi Arabia
Sudan
Somalia
South Sudan
Syrian Arab Republic
Trinidad and Tobago
Uganda
Virgin Islands, U.S.
Samoa
Kosovo
Yemen
Zimbabwe

Do you still have questions?

If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!